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It's time to go beyond Luum. We're here to help.
If your parking management and commute program is running on Luum, you are probably looking for what's next. CommuteHub brings parking management, transportation demand management, and sustainability tracking into one platform — and switching with zero downtime is easier than you think.
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We wrote a guide on what to expect when you transition.
Luum stopped evolving, but your operations can't.
Your legacy, purpose-built platform works fine...until it doesn't. If you're managing parking capacity, commute programs, and sustainability reporting in Luum, you already know the friction points: configuration changes that require a support ticket, notifications that only go out by email, and a platform that hasn't been updated in a while. It can't keep up with your changing needs.
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One platform bringing parking and TDM together, where they belong.
CommuteHub is a comprehensive commute management platform built for organizations that need more than a parking tool. It combines digital permit and reservation management, carpool and vanpool matching, multi-modal trip planning/logging, incentive programs, and reporting, all in a single dashboard for admins and a single app for your team.
No vendor fragmentation. No spreadsheet workarounds. Hands-on configurable user segmentation and permit rules.
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Parking depth others can't match.
Full digital permit workflows from hourly reservations to annual permits. Configurable rules that match your current or future policy. Enforcement, citations and appeals built in. Event-based capacity adjustments. Guest and visitor onboarding with credit card payment. Dynamic and equity-based pricing.
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Fully integrated industry-leading TDM.
Automated carpool and vanpool matching. Multi-modal trip planning and logging. GPS and passive trip logging. Gamification, challenges and monetary rewards. Guaranteed Ride Home. Comprehensive reporting.
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AI decision support and modern UX built in.
AI agent messaging and a natural language interface. Visual automated communication journey builder. Multi-channel notifications across email, push, and in-app. Complete audit trails and user history. Scales from 2 locations to 200 without performance degradation.
Luum customers have already made the switch. Here's exactly how it went.
A large urban health sciences campus with thousands of employees across multiple sites was running its parking and transportation program on a combination of Luum, other disconnected tools, and spreadsheets.
Now, Admins can manage everything from parking capacity to commute programs in a single CommuteHub dashboard, and commuters can reserve parking, plan, log, and get rewarded for sustainable trips in one app.
Learn more about the zero downtime migration in our kit.
CommuteHub vs. Luum: the full picture
Here's how the two platforms compare across every feature that matters — drawn from independent competitor research, not our own marketing.
| Feature | CommuteHub | Luum |
|---|---|---|
| Digital permit and reservation workflow (hourly to yearly, fully automated) | ✓ | ◐ |
| Rule-based permit creation (user typing, networks) | ✓ | ◐ |
| Dynamic pricing | ✓ | ◐ |
| Capacity management & occupancy analytics | ✓ | ◐ |
| Waitlist management | ✓ | ✓ |
| Enforcement, citations & appeals | ✓ | — |
| Event-based capacity adjustments | ✓ | — |
| Guest/visitor onboarding & credit card payments | ✓ | — |
| Multiple payment methods | ✓ | — |
| License plate reader (LPR) / hardware integration | Integration | Integration |
| EV charging management | Integration | — |
| Personalized commute recommendations | ✓ | ◐ |
| Ridematching (carpool / vanpool / bike / transit) | ✓ | ✓ |
| Multi-modal trip logging | ✓ | ✓ |
| GPS / passive trip logging | ✓ | ◐ |
| Rewards & monetary incentives | ✓ | ✓ |
| Gamification & challenges | ✓ | ◐ |
| Subsidies & commuter benefits admin | ✓ | ✓ |
| Pre-tax commuter card / wallet | Integration | Integration |
| Guaranteed Ride Home (GRH) | ✓ | ✓ |
| Vanpool / shuttle management | ✓ | ◐ |
| ESG / sustainability reporting | ✓ | ✓ |
| AI user decision support | ✓ | — |
| Natural language interface | ✓ | — |
| Modern & innovative UX | ✓ | ◐ |
| Open API / MCP / integrations | ✓ | ✓ |
| Automated workflow builder (Journeys) | ✓ | — |
| Multi-channel notifications (email + push + in-app) | ✓ | Email only |
| White label (custom branding) | ✓ | ◐ |
| Complete audit trails & user history | ✓ | — |